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Faculty FAQs

How and when can I see my class roster?

Class rosters are now available online to faculty once registration begins for that term. Faculty will have access to these rosters thoughout the term until 2 weeks after the term (TBD). Follw these simple iinstructions for accessing your current class roster.

  1. Login to MyGranite
  2. Select the WebROCK tab
  3. Click on "continue"
  4. Select "Faculty Services" (It is a different font and is a link to your faculty area.)
  5. Select Term
  6. Click on Submit to obtain your roster (Summary Class List)
  7. Select the CRN for your course
  8. Select Course, then Submit
  9. Select "Faculty Services" again (This should bring you to your general roster.)

How do I enter my final grades in WebROCK?

Starting Spring Term 2007, faculty will be required to enter their grades online. Grades are due seven days after your course end date. For detailed instructions go to: WebROCK Self-Service for Faculty

Why are courses I'm teaching not listed under My Blackboard Courses?

NOTE: Blackboard is updated nightly with courses and instructor assignments according to data in the Banner Student System. The initial load for an upcoming semester is normally run about 8 weeks prior to semester start.

Possible reasons for missing courses:

  • The Banner Student System does not list you as the instructor. It may list "STAFF" or someone else.
    • What to do: Contact the faculty coordinator who hired you to verify that your name has been entered into Banner as the Instructor.
  • The course has not been created in Blackboard.
    • What to do: Please wait for the initial load of the semester, or if you need your course set up early, please contact your faculty coordinator (for OICs contact the Educational Technology and Computing office, 603-513-1390).

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How do I make my course available so students can access it?
Why can't my students see or access my Blackboard course?

When courses are created, they are "unavailable," which means they are visible to instructors but not to students. This allows you to keep the course hidden to students while you build the content. If you are teaching an OIC, your course will be made available to students the Wednesday before the launch of the term. If you are teaching any other course at the college, you will need to make the course available yourself.

  1. Login to MyGranite.
  2. Go to My Courses & Orgs tab.
  3. Under My Blackboard Courses, click on the course you would like to make available.
  4. Find the Control Panel located below the course menu.
  5. Select Customization.
  6. In the Customization menu, select Properties.
  7. The properties screen will appear to the right of the course menu.
  8. Check the Yes button next to "Make Course Available".
  9. Click the Submit button.

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How can I add additional users to my course (students, teaching assistants, co-instructors, etc.)?

NOTE: Students are automatically loaded into all Blackboard course sites by the first day of the semester, with late "adds" loaded daily thereafter. We do not recommend that faculty manually add students to a course as it may give the student the impression that they are officially enrolled. Instructors will also need to add any additional course staff in the same manner.

  1. Login to MyGranite
  2. Go to My Courses & Orgs tab.
  3. Click on the course name under My Blackboard Courses.
  4. Find the Control Panel located below the course menu.
  5. Select Users from the Control Panel, expanding Users and Groups, if necessary.
  6. Click the Enroll User box.
  7. Type the Username or Browse for it.
  8. If you are browsing, search for the user using the dropdown boxes. Generally, it's best to use the Username or Last Name in the first dropdown box. Make the appropriate choice (Starts with, Equal to, Contains, Not blank) in the second dropdown box.
  9. When the search results appear mark the checkbox next to the user to be added.
  10. Select the user’s Role from the dropdown box.
  11. Click the Submit button.

HINT: Users who are already in your Blackboard course will not appear in the list when you choose Search under Enroll User.

NOTE: All courses include a “student” named Z-bbsuksw. This is for the help desk staff so they can see a student view when they get calls from your students. Please do not remove.

Who is this user marked as Guest and Unavailable?

When students drop or withdraw from a course their names remain on the list of users in your course. Their Role will be listed as Guest (instead of Student) and No will be listed in the Available column. Please do not delete them from the course.

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How can I clean up my My Blackboard Courses list? It's very long, or it lists old courses.

Edit your My Blackboard Courses list:
  1. Login to MyGranite.
  2. Go to My Courses& Orgs tab and click the icon at the top right of My Blackboard Courses.
  3. Under "Display Course Name", uncheck the box next to courses you don't want listed. Check the box next to courses you do want listed. (NOTE: Be sure to remove the check in the Display Announcements column or you will see announcements for courses you no longer have listed.)
  4. Optionally, make other display choices on this page.
  5. Click the Submit button.
  6. At the top of the page, a box appears which says The module has been successfully updated. Close by clicking the X.

How do I change my personal information in my course?

For more detail, see printable instructions.

  1. Log into MyGranite.
  2. Select the MyPlaces icon at the top of the page.
  3. Simply select the Personal Information option and make your edits. Once you make these edits they will be applied across ALL Blackboard courses.

I am incorrectly listed as the instructor for a course. How can I fix that?

  • Contact the Granite State College Technical Assistance Center.

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Where can I find additional Blackboard (Bb) documentation for instructors?

  • The Bb Manual is available in all Bb courses. See the Help section in the Control Panel.
  • Bb Essentials for Faculty is the GSC source for Blackboard tutorials, templates, GSC email and other online tools. For future reference, you can also find Bb Essentials in the Faculty Quicklinks section on the Faculty Center tab.
  • If you are in need of instructional design support or need assistance in using Blackboard to supplement your course, submit a help request form.

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Updated: January 11, 2011 Blackboard Help Login/Password Info Browser Settings GSC Email Student FAQs Faculty FAQs Organizations BB Upgrade