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Student FAQs

Where can I find my official final course grades?

At the end of the term, your instructor will enter your final grade in WebROCK. To view your final grade:

  1. Click on the WebROCK tab in the Blackboard portal.
  2. Make sure your web browser has been updated and then click on the Continue button.
  3. Click on the Final Grades main menu item.
  4. Select a term.* (see note below)
  5. Click on the Submit button and your final grade will appear.

Note: in most cases, the current term will be the only item available for selection. However, you may view your unofficial transcript by selecting “Student Records" from the main menu and then “Academic transcript.” You may also request an official transcript of your academic history by selecting the “Request a Transcript” item on the main menu.

I have registered for a course. Why does the My Blackboard Courses module indicates that I am not enrolled in any courses?
Why are courses I'm taking not listed under My Blackboard Courses?

Possible reasons:

  • Course enrollments have not been loaded into Blackboard. (Initial enrollments are normally loaded into Blackboard the Wednesday prior to the start of the term.)
  • If you are taking an OIC, your course will not be "Available" until the Wednesday before the class start date.
  • Your instructor is not using Blackboard in this course
  • Your instructor is using Blackboard in this course, but has not yet made the course "Available" to students
  • If you registered for the course late, it may take a few days to be added to the Blackboard roster
  • You are not officially enrolled in this course. Your official college enrollments are on WebROCK.

What to do:

  1. Please check with your instructor to confirm whether he/she is using Blackboard and has made the course available.
  2. If the instructor is using Blackboard, has made the course available, and you are still not able to see the course, check on WebROCK to verify that you are properly registered.
  3. If neither steps 1 or 2 resolve the issue, contact GSC Technical Assistance Center.

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Why are courses I've dropped or courses from previous semesters still listed under My Blackboard Courses?

Dropped courses:

  • Probable cause: Your "drop" may not yet be officially updated in the Banner Student System
  • What to do: Make sure you have submitted your "drop" form.

Courses from a previous semester:

  • Probable cause: Prior semester courses typically remain "active" for 6 to 8 weeks after the semester ends. Then they are automatically "made unavailable." Your instructor may choose to make a course available at any time.
  • What to do: Nothing needs to be done. But you can choose not to display these courses if you wish by cleaning up your course list.

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How can I clean up my My Blackboard Courses list? It's very long, or it lists old courses.

Edit your My Blackboard Courses list:
  1. Login to MyGranite.
  2. Go to My Courses & Orgs tab and click the icon at the top right of My Blackboard Courses.
  3. Under "Display Course Name", uncheck the box next to courses you don't want listed. Check the box next to courses you do want listed. (NOTE: Be sure to remove the check in the Display Announcements column or you will see announcements for courses you no longer have listed.)
  4. Optionally, make other display choices on this page.
  5. Click the Submit button.
  6. At the top of the page, a box appears which says The module has been successfully updated. Close by clicking the X.

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How do I change my personal information in my course?

  1. Log into MyGranite.
  2. Select the MyPlaces icon at the top of the page.
  3. Simply select the Personal Information option and make your edits. Once you make these edits they will be applied across ALL Blackboard courses.

Where can I find additional Blackboard documentation for students?

  • To access the online Student Manual from inside any course, click the GSC Resources link in the course menu, then click on Bb User Manual.

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Blackboard Help Login/Password Info Browser Settings GSC Email Student FAQs Faculty FAQs Organizations BB Upgrade Updated: May 21, 2010